Find answers to common questions and get support
Your host will send you an invitation link via email or SMS. Click the link and follow the registration steps to provide your details and consent.
You'll need to provide your full name, email, phone number, and optionally your company and ID details. Some visits may require a photo upload.
After completing registration, you'll receive your QR pass immediately. It's also sent to your email. You can access it anytime using the status lookup feature.
Yes! You can download a PDF version of your QR pass or simply screenshot it from your phone.
Bring your QR pass (on your phone or printed) and a valid photo ID. Arrive during your scheduled time window.
Your QR pass is valid only during your scheduled time window. If you need to change your arrival time, contact your host to reschedule.
Email Support
support@vms.example.com
Phone Support
+60 3-1234 5678